Terms of Service | Service Systems
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Terms of Service

Please read these terms carefully before using our services.

Last Updated: July 28, 2026

Agreement to Terms

These Terms of Service ("Terms") are a binding agreement between you ("you", "Client") and Service Systems Enterprises LLC ("Company", "Service Systems", "we", "us", or "our") — which also conducts business under the names Lech INC, Nathan Lech, and other associated brands or trade names. By using our website, submitting a form, requesting an offer, or using any of our services, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use our services.

Eligibility

You must be at least 18 years old and have the authority to enter into these Terms on behalf of yourself and any business you represent. By using our services, you represent and warrant that you meet these requirements and that the information you provide is accurate and complete.

Services

Service Systems provides custom AI workflow and operations automation, marketing and lead-generation automation, speed-to-lead and follow-up systems, appointment scheduling and reminder automation, database reactivation, website and online-presence services, and related consulting and done-for-you services for service businesses (collectively, the "Services"). The specific Services provided to you are those described in a separate written agreement, proposal, or order between you and Service Systems. We reserve the right to modify, suspend, or discontinue any Service at any time with reasonable notice.

Offers & Eligibility

From time to time we make free or promotional offers available — including any free teardown, audit, assessment, strategy call, consultation, pilot, or trial (each, an "Offer").

  • Offers are available only to qualified businesses and applicants as determined by us in our sole and absolute discretion. We may require you to meet criteria (such as business type, revenue, location, or readiness) to qualify.
  • We reserve the right to accept, decline, limit, modify, pause, or withdraw any Offer, and to refuse or discontinue service to any person or business, at any time and for any reason or no reason, without liability.
  • Submitting a form, requesting an Offer, or booking a call does not obligate us to provide the Offer, any Services, or any specific outcome, and does not by itself create a contract. We are engaged to provide paid Services only upon a separate written agreement signed by both parties.

Non-Exclusivity

Our Services are non-exclusive. We may market to, work with, and provide the same or similar Services to any client, including businesses that compete with you or operate in your industry or geographic area. We grant no territory, exclusivity, or right of first refusal unless expressly stated in a signed written agreement between you and Service Systems.

No Guarantee of Results

We do not guarantee any specific result, including any number of leads, appointments, bookings, sales, revenue, cost savings, time savings, rankings, or return on investment. Any figures, examples, case studies, or testimonials describe past outcomes for specific clients under specific conditions; they are illustrative only, are not typical, and are not a promise or guarantee that you will achieve the same or any results. Your results depend on many factors outside our control, including your business, market, budget, effort, and follow-through.

Payment Terms

Paid Services are billed as described in your service agreement, typically on a monthly basis, with payment due at the beginning of each billing period. We reserve the right to suspend Services for accounts with outstanding balances. All fees are non-refundable except where required by law or as otherwise stated in your service agreement. Free Offers, pilots, or trials carry no fee unless and until you enter a paid agreement.

Client Responsibilities

You agree to provide accurate and complete information and reasonable cooperation, access, and materials necessary for us to deliver the Services. You are responsible for maintaining the confidentiality of any account credentials provided to you, and for your own compliance with applicable laws and the terms of any third-party platforms you use or grant us access to (such as Meta, Google, and your CRM or messaging providers). You agree not to use our Services for any unlawful purpose or in any way that could harm Service Systems or any third party.

Intellectual Property

All content, systems, workflows, automations, templates, and materials created or used by Service Systems remain the intellectual property of Service Systems unless otherwise agreed in writing. During an active paid engagement, we grant you a limited, non-exclusive, non-transferable license to use the deliverables we provide for your internal business purposes. You may not reproduce, distribute, resell, or create derivative works from our proprietary systems without our express written consent.

Third-Party Platforms & Tools

Our Services may rely on or integrate with third-party platforms and tools (such as Meta, Google, and CRM, scheduling, and messaging providers). We do not control these platforms and are not responsible for their availability, actions, pricing, policy changes, or any suspension, restriction, or loss of your accounts or data on those platforms. Your use of third-party platforms is governed by their own terms.

SMS Communications

By opting into SMS communications from Service Systems, you agree to receive text messages related to your inquiries, appointments, services, and occasional promotional offers.

  • Message frequency varies depending on your interaction with our services
  • You can cancel the SMS service at any time by replying STOP
  • After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us
  • If you need assistance, reply HELP or contact us at (850) 608-4957
  • Message and data rates may apply for any messages sent to you from us and to us from you
  • Please contact your wireless provider for details about your messaging plan
  • Carriers are not liable for delayed or undelivered messages

You must be 18 years or older or have permission from a parent or guardian to use our services. For more information on how we collect and use your data, please review our Privacy Policy.

SMS Consent & Data Sharing

We respect your privacy. Any information collected as part of SMS consent will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes. SMS opt-in data and consent will only be used to communicate with you regarding your requested services and, as needed, shared with the messaging providers that help us deliver those messages.

Disclaimer of Warranties

Our Services, including any free Offer, are provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that they will achieve any particular result. Testimonials and endorsements reflect individual experiences and are not a guarantee of future performance.

Limitation of Liability

To the fullest extent permitted by law, Service Systems and its owners, members, officers, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, lost revenue, lost data, or business interruption, arising out of or related to these Terms, any Offer, or our Services, whether based in contract, tort, or any other legal theory, even if advised of the possibility of such damages.

Our total aggregate liability for any claim relating to a free or promotional Offer will not exceed one hundred U.S. dollars ($100.00); for paid Services, our total aggregate liability shall not exceed the amount you paid us for the specific Service giving rise to the claim during the three (3) months preceding the claim. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Service Systems and its owners, members, officers, employees, contractors, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your content or business, your violation of these Terms or any law, or your infringement of any third-party right.

Termination

Either party may terminate services at any time with written notice, subject to any separate signed agreement. We may also suspend or terminate your access immediately if you breach these Terms or use the Services in a manner that may cause harm or legal exposure. Upon termination, your access to our systems and Services will be discontinued, and any outstanding fees remain due and payable. Sections intended by their nature to survive termination will survive.

Independent Contractor

Service Systems is an independent contractor. Nothing in these Terms creates any partnership, joint venture, agency, franchise, or employment relationship between you and Service Systems, and neither party may bind the other.

Force Majeure

We are not liable for any delay or failure to perform resulting from causes beyond our reasonable control, including acts of God, natural disasters, outages, third-party platform failures, changes in law or platform policy, labor disputes, or other events of force majeure.

Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law provisions. The parties will first attempt to resolve any dispute informally. Any dispute that cannot be resolved informally shall be resolved in the state or federal courts located in Walton County, Florida, and you consent to the personal jurisdiction of those courts.

Miscellaneous

These Terms, together with any signed service agreement and our Privacy Policy, constitute the entire agreement between you and Service Systems regarding the Services and supersede any prior understandings. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We may update these Terms from time to time by posting the revised version on this page with an updated date; your continued use of the Services constitutes acceptance.

Contact Us

If you have any questions about these Terms of Service, please contact us: